Day 1
Audit and setup
Day 1 audits the front desk with our own test calls and texts. We also read the Google Business Profile and the website booking path.
- Google Business Profile: name, category, hours, the hearing evaluation your practice offers and the other services you list, photos, and the link a patient taps.
- The website booking path that listing points at, and whether the next step is a call, a text, or a booking.
- Test calls and texts from us, including one from someone who wants to book a hearing evaluation with you.
- The practice reports counts of enquiries, bookings, and reply times, never message contents.